Frequently Asked Questions

Is Prestigeautovalet a franchise?

No Prestigeautovalet is not a franchise it is purely owned by two partners.The business was bought from a franchising company and has been operating in Kingsgate shopping centre for more than 5 years now.

Do I need to book?

No. we only require your vehicles to be booked in if you have a fleet of vehicles that need to be washed in large quantity.

Working Hours?

We work six days a week mon –sat and are considering opening on Sundays due to public demand.

What if weather is bad?

We are located inside kingsgate shopping centre car park level 1 so even if it is raining your car will NOT be wet while we are washing it.

Are you insured?

Yes we are fully insured for both Public Liability and any accidental damage to your car whilst its in our care.

Do you use acid or harmful chemicals?

No, all of the products and chemicals we use are from the industry’s leading manufacturers and have undergone rigorous testing before allowed on the open market. The products we use are PH controlled detergents and citrus based cleaners combined with fine waxes and polishes which are reflected in our prices.
We leave the acid based products to the less reputable hand car wash centres who charge less because they are not concerned about your repeat business.

What is the difference between polish and wax?

Polish is a blend of oils that are absorbed by the paint in the same way your skin would absorb a moisturiser. The polish will create a deep wet look gloss but offer no protection.
Wax works more as a sealant to protect your finish by forming a thin protective barrier on top of the paintwork.

Do I need to book?

No. we only require your vehicles to be booked in if you have a fleet of vehicles that need to be washed in large quantity.